Privacy Policy

Last updated: May 31, 2025

Dzhukelov Solutions X ("DSX", "we", "us", or "our"), located at Ivan Vazov 12, Pazardzhik, 4400, Bulgaria, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at https://dsx.dev or engage with our services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Bulgarian data protection legislation.

1. Data Controller

Company: Dzhukelov Solutions X

Address: Ivan Vazov 12, Pazardzhik, 4400, Bulgaria

Email: [email protected]

Phone: +359 888 133 388

2. Personal Data We Collect

Information you provide directly

  • Name, email address, phone number, and company name when you submit our contact form
  • Project details and any other information you include in your message

Information collected automatically

  • IP address (anonymized)
  • Browser type, device type, and operating system
  • Pages visited, time spent, and referral source
  • Cookie identifiers (only with your consent)

3. How We Use Your Data

We process your personal data for the following purposes:

  • Respond to inquiries: To reply to messages submitted through our contact form (legal basis: legitimate interest / pre-contractual measures)
  • Provide services: To deliver contracted services and communicate about projects (legal basis: performance of a contract)
  • Analytics: To understand how visitors use our website and improve it (legal basis: consent, via cookie banner)
  • Legal obligations: To comply with applicable laws, regulations, and legal processes

4. Cookies and Tracking

We use cookies only with your explicit consent. Analytics cookies (Google Analytics) are loaded only after you accept our cookie banner. You can withdraw consent at any time by clearing your browser cookies.

For full details, see our Cookie Policy.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Google Analytics: Anonymized usage data (only with consent). Google's privacy policy applies.
  • Hosting providers: Our infrastructure providers process data on our behalf under data processing agreements.
  • Legal authorities: When required by law or to protect our rights.

6. Data Retention

We retain personal data only as long as necessary for the purposes described above:

  • Contact form submissions: Up to 12 months after last communication, unless a contract is formed
  • Contractual data: For the duration of the contract plus the legally required retention period
  • Analytics data: Anonymized and aggregated; individual session data retained per Google Analytics defaults (14 months)

7. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Rectification — Request correction of inaccurate or incomplete data
  • Erasure — Request deletion of your personal data ("right to be forgotten")
  • Restriction — Request restriction of processing in certain circumstances
  • Data portability — Receive your data in a structured, machine-readable format
  • Object — Object to processing based on legitimate interest
  • Withdraw consent — Withdraw consent at any time for consent-based processing

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL/TLS encryption, secure hosting infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

Your data is primarily processed within the European Economic Area (EEA). Where data is transferred outside the EEA (e.g., Google Analytics servers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

10. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Commission for Personal Data Protection of Bulgaria (CPDP):

  • Website: www.cpdp.bg
  • Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact us at: